News

Hot Products

YSX500D 50kW DR system set up and put into service in Cambodia.

YSENMED YSX500D 50kW digital x-ray system has been successfully set up and put into service in a hospital in Cambodia.

YSX056-PE serving as a vehicle-mounted x-ray in the Philippines

YSX056-PE 5.6kW portable x-ray unit has been adapted to fit on a truck, to provide mobile x-ray examination service for remote communities in the Philippines.

X Ray Machine To Zimbabwe

x ray machine, 50KW x ray machine

Microscope To Malawi

Achromatic objectives: 4X、10X、40X（S), 100X（S、Oil） Wide field eyepiece: WF10X（WF16X for option） Eyepiece head: Sliding binocular head inclined at 45° Stage: Double layer mechanical stage size 140X140mm, moving range 75X45mm Focusing: Coaxial coarse and

5. How about the maintenance after the warranty period?

Author : Yuesen Med

Update time : 2014-07-22 08:00:00

After the warranty period, we are still responsible for after-sales service, but you need to charge some costs. As long as the useful life of the equipment is unexpired, we will provide paid services, divided into the following special conditions:

A. Video guide maintenance, if the parts do not need replacement, we will use audio and video to help you resolve the malfunction problem, this is completely for free.

B. If the parts must be replaced, we will provide the parts to customers according to the cost price of parts. Customers are responsible for the transportation costs

C. If the problem is quite serious, it needs us to dispatch crews to repair the damage in your country, all the related costs are at customer's expense as to the normal international practice.

D. Before the end of 2009, our company have already set up after - sale service department in Nigeria, Africa. Then, Customers of West Africa are within the scope of services, and the customers will be in charged with less expense. After 2010, our company will set up after-sales service in the Middle East Dubai. In light of the market conditions, we will unceasingly increase the organization of after-sale service abroad, so that can solve the problem of after-sale service in a foreign country. We also sincerely welcome the distributors who have technological strength and interests to approach us with the establishment of the area agents and special maintenance organizations.

Previous : 6. At present, where are your customers?

Next : 4. How can we trust you?

Ms Fatima from El Salvador Is Satisfied With Her Veterinary Equipment Package

Sep .29.2026

Ms Fatima, an end customer in El Salvador, completed the installation of a veterinary equipment package at her clinic and expressed satisfaction with the products.

Meet the YSFPD4343W: A 17×17-Inch Medical Radiology DR Wireless Flat Panel Detector Built for Flexible X-Ray Imaging

Sep .27.2026

Learn about the YSFPD4343W Medical Radiology DR Wireless Flat Panel Detector, including features, specifications, clinical benefits, and a real customer case.

Steven from Australia Shares Positive Feedback on YSENMED Veterinary Stainless Cage

Sep .27.2026

Steven, an end customer from Australia, chose YSENMED’s Veterinary Stainless Cage with a customized cage requirement. He was satisfied with the product quality.

Dr Osama from Saudi Arabia Repeatedly Chooses YSX056-PF VET for Quality Veterinary DR Imaging

Sep .26.2026

Dr Osama, a distributor from Saudi Arabia, chose the YSX056-PF VET 5.6kW Veterinary Portable X-ray Unit and praised its good image quality. His repeated purchases reflect his continued use of the product.